Return Policy

Thank you for purchasing from Franklin & Forge. Naturally, we strive for complete satisfaction with every order. However, if you are dissatisfied for any reason, please continue reading for our return/refund policy.


Refunds, Returns & Exchanges

Due to the personal nature of our products, items that you wish to return or exchange must be new, unused, and in their original packaging.

If a return/exchange is not possible or desireable. We do offer refunds in the form of store credit.

To initiate a refund, return or exchange process, please contact customer service at within 7 days of the delivery date.


Shipping costs are non-refundable. If you receive a refund, the cost of shipping (if any) will be deducted from your refund total.